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At North Sails Apparel, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information about you when you visit our website usnorthsailsapparel.com or interact with our premium sailing-inspired collections.

1. Information We Collect

We collect information that helps us provide our global explorers with exceptional service:

  • Personal Identification: Name, email address, shipping/billing address, phone number when you make a purchase or create an account
  • Payment Information: Credit/debit card details (processed securely via PCI-compliant services), PayPal information
  • Order Details: Products purchased (including our 727 Bags, Deckwear, and Ocean Exploration collections), sizes, preferences
  • Technical Data: IP address, browser type, device information, pages visited
  • Usage Data: How you interact with our site, including clicks, scrolling, and search queries
  • Marketing Preferences: Your choices regarding newsletters and promotions

2. How We Use Your Information

We use your data to enhance your North Sails experience:

  • Process orders for our premium collections and collaborations (like Maserati X NS)
  • Provide secure payment processing with 256-bit SSL encryption
  • Ship products worldwide (excluding some Asian and remote regions)
  • Offer customer support via our crew at [email protected]
  • Improve our website and product offerings
  • Send relevant information about new collections (Fall Winter ’23 and beyond), exclusive collaborations, and sailing-inspired lifestyle content
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

  • Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, IT support
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • With Consent: For specific purposes you approve

We never sell your personal data to third parties.

4. International Data Transfers

As a global brand serving explorers worldwide (with some regional exceptions), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures:

  • 256-bit SSL encryption for all transactions
  • PCI DSS compliant payment processing
  • Regular security audits
  • Limited access to personal data

While we take every precaution, no internet transmission is 100% secure. We encourage you to protect your account credentials.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where applicable)
  • Lodge complaints with supervisory authorities

To exercise these rights, contact our crew at [email protected].

7. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences (like currency selection for international orders)
  • Analyze site traffic to improve our collections and collaborations
  • Provide relevant marketing for our sailing-inspired products

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

8. Children’s Privacy

Our website and premium collections are not directed at children under 16. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email.

10. Contact Us

For privacy-related inquiries:

North Sails Apparel
843 Clover Drive
Colorado Springs, CO 80907
United States
Email: [email protected]

Fair winds and following seas on your North Sails journey.