Last Updated: [Insert Date]

Welcome to North Sails Apparel (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website usnorthsailsapparel.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases on our site.

1.2 Account Responsibility

When creating an account, you agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account use

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our ocean-inspired collections including:

  • 727 Bags and Luggage & Accessories
  • Fall Winter ’23 and other seasonal collections
  • Special collaborations like Maserati X NS
  • Deckwear, beachwear, and lifestyle products

Colors may vary slightly due to monitor settings. All measurements are approximate.

2.2 Availability

Products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

2.3 Special Items

Certain items have special conditions:

  • Limited edition collaborations are final sale
  • Footwear must be unused for returns
  • Final sale items cannot be returned

3. Orders and Payments

3.1 Order Process

Your order constitutes an offer to purchase. We process orders within 1-2 business days and will notify you if we cannot fulfill your order.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the total amount to your selected payment method.

3.4 Sales Tax

Applicable sales tax will be added to your order based on shipping destination.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 days after dispatch
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 days after dispatch

4.2 Delivery Areas

We ship worldwide except certain Asian countries and remote locations. Shipping times may vary during peak seasons.

4.3 Customs and Import Duties

International customers are responsible for any customs fees, taxes, or import duties.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In original packaging (especially for 727 Bags and Luggage)

5.2 Non-Returnable Items

The following cannot be returned:

  • Maserati X NS collaboration items
  • Worn footwear
  • Final sale items

5.3 Return Process

To initiate a return:

  1. Email [email protected] with your order details
  2. Wait for return authorization
  3. Ship items to: North Sails Apparel Returns, 843 Clover Drive, Colorado Springs, CO 80907, USA

Note: Return shipping costs are the customer’s responsibility.

5.4 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

5.5 Exchanges

For exchanges:

  • We ship the new item after receiving your return
  • Standard shipping rates apply unless the new order qualifies for free shipping
  • You’ll be invoiced for any price difference

6. Intellectual Property

All content on our site, including designs, logos, and product imagery, is our property or used with permission. You may not use our intellectual property without written consent.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability for any claim related to our products is limited to the purchase price
  • We are not responsible for delays beyond our control (e.g., customs processing, carrier delays)

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We may update these terms periodically. The updated version will be posted on our site with a new effective date.

10. Governing Law

These terms are governed by the laws of Colorado, USA. Any disputes will be resolved in the courts of Colorado Springs.

11. Contact Us

For questions about these terms or our ocean-inspired collections:

Email: [email protected]
Mail: North Sails Apparel, 843 Clover Drive, Colorado Springs, CO 80907, USA

Thank you for choosing North Sails Apparel. Fair winds and following seas on your journey with us.